IT support for nonprofits and charities

Reliable technology on a nonprofit budget

Nonprofits do important work with limited resources, and IT is often the first thing to be put off. The result is familiar: donated computers of varying ages, a shared password spreadsheet, files scattered across personal accounts and a network set up years ago by a volunteer who has since moved on. It works until it doesn’t, and when it fails, programs and fundraising stop.

We help nonprofits get to a stable, secure setup without overspending. That starts with making the most of what’s available for free or at a discount, then putting sensible, affordable management in place.

Make the most of nonprofit technology programs

Several major software companies offer programs for eligible nonprofits and charities, which can include donated or heavily discounted versions of Microsoft 365, Google Workspace and other tools. The catch is that eligibility, application steps and licence types can be confusing, and many organisations end up on the wrong plan or never apply.

We help you confirm eligibility, apply, choose the right licences and set everything up properly. For many organisations, that alone removes a significant annual cost while giving staff better tools.

Protecting donors and the people you serve

Nonprofits hold personal information about donors, members, volunteers and clients, sometimes including people in vulnerable situations. That information deserves the same protection a business would give its customers, and BC’s Personal Information Protection Act applies to most nonprofit organisations in the province. Donor trust is hard to rebuild after a breach.

We put affordable safeguards in place, including multi-factor authentication, managed and encrypted devices, email security, backups and simple security training for staff and volunteers. We also help you control who can see sensitive files, so a volunteer helping with events doesn’t have access to client case notes.

Handling turnover gracefully

Staff, contract workers, board members and volunteers come and go regularly. Without a process, former helpers keep access to email and files for years. We create simple onboarding and offboarding routines, standard device setups and shared mailboxes and drives that belong to the organisation rather than to individuals. When someone leaves, their access is removed and their files stay with you.

Planning technology with funders in mind

Funders and partner organisations increasingly want to know how you protect data and keep services running. We can help you document your IT and security practices, build technology costs into grant proposals and plan upgrades in stages that match your funding cycles. Our strategic IT consulting gives you a practical roadmap without committing to more than you can afford.

Community, education and immigration organisations

Organisations that support newcomers, students and community members often work across several locations, with shared computers, drop-in visitors and multilingual staff. We help set up secure public-use computers, guest Wi-Fi that’s separate from staff systems and cloud tools that let staff work from wherever they’re serving clients.