IT for a working city
Port Coquitlam, or PoCo, is one of the Tri-Cities alongside Coquitlam and Port Moody, and it has a distinct, practical business community. The Mary Hill industrial area and the stretches along Kingsway Avenue and Broadway Street are full of contractors, trades, distributors, fabricators and manufacturers. The Dominion Triangle and Fremont areas carry larger retail. Downtown, around Shaughnessy Street and City Hall, small professional offices, clinics, restaurants and independent shops serve the local community.
A lot of these businesses have people in the field, a shop or warehouse, and a small office handling quotes, scheduling, payroll and invoicing. Technology holds that together. When it fails, crews wait, quotes go out late and invoices don’t get sent. Our managed IT support keeps it working.
Trades and field service businesses
Electricians, plumbers, HVAC companies, builders and other trades run on phones, tablets and job management apps as much as on tools. The IT problems we see most often are:
- Phones and tablets that nobody manages, so a lost device can expose email, client details and company files.
- Shared accounts for job software, which make it hard to know who did what and impossible to cut off access cleanly when someone leaves.
- The office PC that runs everything, with accounting and job data and no tested backup.
- Invoice fraud, where a criminal pretends to be a supplier and asks for payment to new bank details.
We fix these with device management, individual accounts with multi-factor authentication, proper backups and practical cybersecurity controls that stop the most common attacks.
Industrial sites, shops and yards
Fabricators, distributors and manufacturers need networks that reach the shop floor and the yard as well as the office. We survey the site, install business-grade Wi-Fi and switching, and segment the network so office computers are kept apart from equipment, cameras and guest devices. Monitoring and network management catch failing hardware and unusual traffic early.
Clinics, offices and shops downtown
Along Shaughnessy Street and around downtown, we support clinics, professional offices and retailers with secure email, managed computers, reliable Wi-Fi and point-of-sale networks, and Microsoft 365 administration. Clinics and offices that handle personal information get security and backups set up with BC’s privacy law in mind.
Getting started in Port Coquitlam
Book a free IT review. We’ll look at your office, devices, network and backups, explain what we find in plain language and give you a clear monthly price. If you also have a site in Coquitlam, Maple Ridge or elsewhere in the Tri-Cities, one plan covers them all.