IT for a city built on trade
Richmond is home to Vancouver International Airport and sits along the Fraser River, and that shapes its business community. Freight forwarders, customs brokers, distributors and import-export companies cluster in areas like Bridgeport, Ironwood and the industrial lands along the river. Offices, banks and professional firms line No. 3 Road in the City Centre, while Aberdeen and Lansdowne are busy with retail, restaurants and clinics. Steveston’s village has its own mix of shops, restaurants and small offices.
We provide managed IT support to Richmond businesses that need their systems to work reliably, often across time zones and with partners overseas.
Supporting logistics and import-export businesses
Logistics businesses depend on technology at every step. Shipment tracking, customs documents, warehouse management, carrier portals and accounting all need to work, and a slow network or a locked-out account can hold up a shipment. Common needs we handle for these clients include:
- Reliable warehouse and office networks, with Wi-Fi that covers loading docks and racking and keeps scanners connected.
- Secure remote access for staff coordinating with suppliers and partners in other time zones, sometimes early in the morning or late at night.
- Protection against invoice and payment fraud, which targets businesses paying overseas suppliers by wire transfer.
- Backups of the systems that hold shipment, customs and customer records.
Payment fraud is a real risk
Business email compromise is one of the most costly threats for companies that trade internationally. A criminal gets into a supplier’s or employee’s email, or creates a lookalike domain, then sends an invoice with “updated” bank details. The money is gone before anyone notices.
Our cybersecurity services reduce that risk with multi-factor authentication, email authentication and impersonation protection, alerts for suspicious sign-ins and new forwarding rules, and training that teaches staff to always confirm payment changes by phone. These are straightforward measures, and they stop a lot of losses.
Multilingual teams and offices
Many Richmond businesses work in more than one language with clients, suppliers and staff. We make sure devices, keyboards, email and collaboration tools support the languages your team uses, and we keep explanations clear and jargon-free so everyone understands what’s being done and why.
Offices, clinics and shops
Beyond logistics, we look after professional offices in the City Centre, medical and dental clinics, retailers and restaurants across Richmond. That includes managed IT support, network and Wi-Fi management, Microsoft 365 administration and cloud phone systems that let calls follow staff between the office, the warehouse and home.
Getting started in Richmond
A free IT review is the easiest first step. We’ll look at your devices, network, backups and security, explain what we find in plain language and give you a clear monthly price for ongoing support.