IT for the North Shore’s business community
North Vancouver is really two municipalities: the City of North Vancouver around Lonsdale Avenue, and the much larger District of North Vancouver that wraps around it from Capilano to Deep Cove. Between them they hold a busy mix of businesses. Lower Lonsdale and the Shipyards have restaurants, shops, and offices along the waterfront. Central Lonsdale is full of medical and dental clinics, financial advisors, law offices, and accountants. Marine Drive and the Capilano area carry retail and service businesses, and Lynn Valley, Edgemont Village and Deep Cove have their own small commercial centres.
The North Shore is also home to film and television production, marine and port-related companies, outdoor recreation businesses, and a large number of consultants and owner-run firms working from home offices. Most of these businesses are too small for an in-house IT department, but they depend on technology every bit as much as a large company does.
We provide managed IT support that gives North Vancouver businesses a full IT team for a predictable monthly fee.
Why the bridges matter for IT support
Anyone who works on the North Shore knows that the Lions Gate and Ironworkers Memorial bridges shape the day. For IT support, that has two practical consequences.
First, help needs to be remote first. Waiting for a technician to cross a bridge at rush hour to reset a password or fix a mail profile makes no sense. Our helpdesk connects securely to the affected computer and fixes most problems in minutes.
Second, on-site visits need to be planned. When a job does need hands on, such as replacing a failed switch, cabling a new room, or setting up a boardroom, we schedule it properly and bring the right parts the first time.
Clinics and professional offices on Lonsdale
Central Lonsdale has one of the highest concentrations of clinics and professional offices on the North Shore. These businesses handle personal health, financial, and legal information, so security and privacy obligations come first. We help them with:
- Multi-factor authentication on email and practice software, which blocks most account takeovers.
- Encrypted laptops and secure remote access for practitioners who work from home.
- Backups that are tested, so patient and client records can be restored after hardware failure or ransomware.
- Practical privacy safeguards that line up with BC’s Personal Information Protection Act (PIPA).
Read more about our cybersecurity services and how we support dental and medical clinics.
Creative, production, and project-based teams
Production companies, designers, and marine and engineering firms often work in project bursts: a team grows for a few months, works across several locations, then shrinks again. That creates IT headaches with accounts that never get removed, shared passwords, files scattered across personal drives, and laptops that leave with contractors.
We make onboarding and offboarding routine. New people get a ready-to-use laptop and the right access on day one, and leavers lose access the day they go. Large project files live in properly permissioned Microsoft 365 or Google Workspace storage with backups, not on someone’s personal account.
Home offices and small teams
A lot of North Vancouver businesses are run from home, from Edgemont to Deep Cove. For these clients, the essentials are a business-grade router and Wi-Fi, a proper backup, a separate business email domain with multi-factor authentication, and someone to call when the printer or laptop stops cooperating. We keep it simple and right-sized.
Getting started in North Vancouver
A free IT review is the easiest first step. We’ll look at your devices, accounts, network, backups and security, explain what we find in plain English, and give you a clear monthly price. If you’re also in Vancouver or Burnaby, we can support every location under one plan.