IT that scales with Surrey’s growth
Surrey’s business community has grown with the city: new offices near SFU Surrey and City Hall, clinics and professional firms in Fleetwood, Guildford and Cloverdale, transport companies in Newton and Port Kells, and manufacturers and distributors in Campbell Heights. Many of these companies doubled in size over a few years without ever deciding how their IT should work.
The symptoms are familiar. Every laptop is set up differently. New staff wait days for accounts. Nobody is sure the backups work. The person who “does IT” is also the office manager, the bookkeeper or the owner. Managed IT services replace that with a team, a plan and a predictable bill. Because we’re based in Surrey ourselves, that team is never far away.
What you get
- An unlimited 24/7 helpdesk by phone, email or portal, remote first and on site when needed. Every request gets a same-day first response during business hours.
- Monitoring and patching on every computer and server, so failing hardware and missed updates are caught early.
- Security built in: endpoint detection and response, multi-factor authentication and email protection. For more depth, see our Surrey cybersecurity services.
- Microsoft 365 or Google Workspace administration: accounts, licences, shared mailboxes, permissions and security settings. Moving to Microsoft 365 or tidying an existing setup? See Microsoft 365 support in Surrey.
- Backups of your files, email and line-of-business systems, monitored and tested.
- Vendor management: we deal with your internet provider, phone company, copier lease and software vendors.
Standard builds and fast onboarding
Consistency is what makes a growing company supportable. We create a standard setup for each role, covering the laptop, apps, email, shared files, phone extension and access rights, and we apply it the same way every time. When you hire, we have the laptop ready before the person starts. When someone leaves, their access ends that day and their files stay with the business. Our hardware provisioning service handles purchasing and setup.
Transport, yards and early starts
Trucking and logistics companies in Newton, Port Kells and along the highways run early mornings and weekends, across offices, yards and shops. We support dispatch systems and the office behind them, keep Wi-Fi working across yards and outbuildings, manage the phones and tablets drivers use, and make sure someone answers when a problem hits before the office opens.
Planning, not just fixing
Quarterly reviews look at what’s ageing, what’s coming up and what it will cost, so laptop replacements, licence changes and new sites are planned and budgeted instead of being emergencies. As you grow, we help you decide when to add a second internet connection, move a server to the cloud or open another location.
Getting started
Book a free IT review. We’ll look at your setup, explain what we find in plain English and give you a clear monthly price. For the full picture of what we do locally, see IT support in Surrey.
